Terms of service
Tittli website is operated under the legal name of "VEDIC TEXTILE"
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or in connection with the use of this website, products, or services shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.
1. What Information We Collect
When you visit our website, sign up, or make a purchase, we collect:
- Personal details: Name, email, phone number, billing/shipping addresses
- Payment information: Processed securely via third-party gateways (e.g., Razorpay, Stripe)
- Usage data: IP address, browser type, device info, and browsing behavior via cookies and analytics tools
- Account and order details: Login credentials, product interests, order history
2. Purpose of Data Collection
Under the DPDP Act, 2023, data is collected lawfully for specific purposes:
- To process and deliver your orders
- To communicate order status, shipping updates, and customer support
- To personalize product suggestions and improve user experience
- To send updates, promotions, or newsletters (with your consent)
- To prevent fraud and secure the platform
3. Lawful Use and Consent
We collect and use your data only with your clear and informed consent, and solely for lawful purposes. You can withdraw consent at any time via our contact page or email.
4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, it may be shared with:
- Logistics partners (for delivery)
- Payment service providers (for processing transactions)
- IT service providers & analytics tools (e.g., Google Analytics, Meta)
- Government or law enforcement, if required by applicable law or court order
Each third party is bound by confidentiality and contractual data protection obligations.
5. Your Rights Under DPDP Act, 2023
You have the right to:
- Access your personal data
- Correct or update inaccurate data
- Withdraw consent to data processing
- Request data erasure, where applicable
- Register grievances via our Data Protection Officer (DPO)
To exercise these rights, please contact: [Insert support email]
6. Cookies & Tracking Technologies
We use cookies for functionality, analytics, and marketing:
- Session cookies to remember user actions
- Analytical cookies to understand performance
- Marketing cookies to offer personalized promotions
You may disable cookies in your browser settings. Some features may be limited without them.
7. Data Security Measures
We follow industry best practices to protect your data:
- SSL encryption
- Two-factor authentication (where applicable)
- Secure payment gateways
- Firewall and antivirus protocols
Despite safeguards, online data transmission can never be fully risk-free.
8. Data Retention
Your data will be retained only as long as necessary for order fulfillment, legal compliance, and business operations. Once no longer required, it will be securely deleted or anonymized.
9. Third-Party Links
Our website may contain links to external platforms (e.g., Instagram, YouTube). We are not responsible for their privacy practices. Please refer to their respective policies.
10. Children’s Privacy
We do not knowingly collect data from individuals under 18 years of age. If you believe your child has submitted personal data, contact us for removal.
11. Updates to This Policy
We may revise this policy to reflect legal or operational changes. The latest version will always be available on this page. Continued use implies your acceptance.
12. Contact & Grievance Redressal
For any concerns regarding your data or to file a complaint under the DPDP Act, contact:
Contact Address: 125, CTS NO. 3050, NEAR BANK OF INDIA, OLD G-WARD,
KUBERNAGAR, Ahmedabad, Gujarat, 382340
Contact Number: +91-9979772333
This policy is in compliance with the Digital Personal Data Protection Act, 2023; the Information Technology Act, 2000; and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
